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Conflict is inevitable in any workplace, but how we handle it can make all the difference. This course on Conflict De-Escalation equips participants with the knowledge, skills, and strategies to effectively manage and resolve conflicts in the workplace. Through interactive learning experiences, participants will learn how to identify early signs of conflict, de-escalate tense situations, and facilitate constructive dialogue for resolution. By mastering conflict de-escalation techniques, participants will contribute to a more positive and productive work environment.

Course Syllabus

Price: $2,300